Tristar Producer Services markets natural gas and liquids. We remit royalty payments and provide scheduling services for oil and gas companies. Without the expertise of Lumos, this would not be possible. Lumos keeps
our complicated proprietary “in house” software up and running 24-7 and virus free. Lumos handles our data storage and maintains our hardware systems.
President, Tristar Producer Services
Lumos took one of our biggest operational headaches (IT management and network security) and provided us with a seamless, affordable solution that I previously thought was available only to large corporations. Any small
business that utilizes technology should let Lumos handle that part of your operation so that you can focus on things that make you money.
Attorney at Law, Money Law Firm
We needed a local IT vendor to assist us in migrating to Microsoft 365 and SharePoint. For years we had been on a Cloud VPN server and managed IT service; which was great, but very expensive. Our new customer service
system was cloud based and provided some of the same services. So, we took the opportunity to transition off the VPN to “go direct” and cut costs tremendously. To do this, we needed help moving our data, our email,
our Office 365, and adding antivirus. We also needed availability for future IT support.
Our first choice ended up making a bit of mess of things for us. Then, Moses Varghese and his team at Lumos Technology Services got the job done quickly, on budget, and ahead of schedule! That was really great! Also,
some of our IT had been patched together over the years, but Moses was able to work out those kinks as well (even late into a Friday night!) Moses and his team at Lumos went the extra mile and got our small business
off of the cloud server and with plenty of time to spare! They really saved the day!
We really recommend Lumos, and we look forward to continuing to work with them for our IT needs, as we add staff, as we upgrade computers, and as our business continues to grow!
Delegated Insurance Owner
Lumos is incredible. They are professional in their approach on so many levels! They are quick to respond to issues or questions and are creative in their problem solving. Additionally, they have treated our staff with
the utmost respect and patience when it comes to helping us understand the problem and solution in tech-terms! Each solution they’ve provided has been just what we need and when we have had questions or different
ideas, they were happy to brainstorm with us to provide us the right solution within a reasonable timeline and budget. Never once have we been uncomfortable with their service or recommendations. Additionally, we
have never had to deal with an automated system when calling for help. Rather, Lumos has been available with immediate response (from a LIVE person) over email, text and phone call. They come to our aid when needed,
no matter when that is! We could not be happier with their service and highly recommend them to anyone who wants a hands-on approach to managing their IT needs.
Associate Pastor, Pastoral Care & Communications
As a fully remote business, our support needs at Altitude Tax are simple – help triage our high volume of customer order emails and never allow more than a brief interruption to our software connectivity. If I have
a problem, I need someone to help immediately. Knowing that Altitude can count on Lumos to be there when we need them makes all the difference. The Lumos team does a great job of keeping our systems connected and
equipment healthy, so we can focus on supporting our customers. We love working with Lumos!
COO, Altitude Tax
Lumos took us from being dependent to our desktop computers to having our entire office staff able to access every aspect of our system remotely and securely. Lumos’ team took the time to work with each individual
employee to ensure that everyone and their various devices could work remotely. We are so appreciative that we now have this capability!
President, Goodall Distributors
Moses and his team at Lumos have been great to work with. They not only built a solid website, but they remain just an engaged and approachable now, a year later, as they were in the beginning of this project. When
we have experienced technical difficulties, they have answered our inquiries at all hours - including evenings and weekends. They are constantly monitoring and tweaking to help us with site performance and security.
It gives a great measure of comfort to know that we can focus on our business because our team at Lumos is focused on all aspects of our website and online presence.
Stand 1 Armory